Streamline check-ins, record alterations, and track customer profiles. Shelvdon helps you organize incoming work orders and maintain neat customer records.
Get full operational control. Reduce desk space clutter and track alterations and parts systematically.
Store contact details, preferred language, and historically checked-in alterations. Look up returning customers in seconds to skip repetitive data entry.
Configure diagnostic notes, item tags, and service categories. Adjust the intake workflow to capture alteration lengths, device models, or repair details.
Manage multiple physical stores. Toggle branch views to track queues, check storage capacities, and monitor customer pickups across all locations in one panel.
Learn more about customizing services, employee profiles, and multi-location setups.
Service order management is the complete process of logging customer items, recording diagnostic notes, assigning physical storage coordinates, sending status notices, and documenting pickup timestamps.
Yes. Shelvdon allows you to customize the services offered. Whether you are a Tailor (clothing alterations, hemming), an Electronics Repair shop (cracked screens, battery swaps), or a Dry Cleaner, you can configure the dropdown menus to match your services.
Yes. Once you enter a customer's contact details (name, phone number, and preferred language) during intake, Shelvdon saves a secure profile. When they return for their next repair, simply type their name or number to auto-fill their profile details.
Yes. Shelvdon supports multi-store configurations. You can toggle between different branch dashboards to monitor active repair queues and manage tickets for each location independently.
Create tickets, track repairs, and automatically notify customers - without replacing your current POS or learning complicated software.
*Note: Automated transactional notifications are currently optimized and supported for US & Canada (+1) locations.