Eyeglass & Optical Repair Service Order Manager

Frames soldered. Trays organized.

Shelvdon organizes optics trays and lens slots, sending automatic text messages when spectacles are ready for collection.

MEET SHELVDON!
Shelvdon Eyeglass & Optical Repair Mascot
// PRECISE STORE LOGISTICS
DIAGNOSTIC BLOCK

The Specific Storage Dilemma

Eyeglass & Optical Repair Workflow Comparison
WITHOUT SHELVDON

Fragile frames pile up in unlabeled optic trays. Counter staff call clients manually, wasting time on busy afternoons.

WITH SHELVDON

Tag glasses with designated tray rack coordinates. Send transactional SMS notifications with custom pick-up codes.

WORKFLOW MATRIX

How It Works

Four logical stages to clear shelf space and notify customers instantly.

1

1. Frame Intake

Receive frames, tag them with a specific tray coordinate, and enter the client's contact phone.

// STAGE 1_READY
2

2. Lens & Hinge Fix

Repair specialists solder hinges, fit nose pads, or replace lenses, marking order status as ready.

// STAGE 2_READY
3

3. SMS Alert

An automatic text alerts the customer that their glasses are ready, citing tray coordinates.

// STAGE 3_READY
4

4. Quick Handover

Retrieve glasses from the designated tray, confirm the secure pickup PIN, and hand them over.

// STAGE 4_READY
FAQ

Got Questions?

Find answers to common questions about Shelvdon and how it simplifies your shop workflow.

Shelvdon provides a lightweight ticket tracking system tailored to Eyeglass & Optical Repair shops that take in customer-owned items, store them physically, and notify customers when they are ready. Simply log the intake, map a rack/shelf location, and let Shelvdon automatically notify the customer when done.

// CUSTOM WORKFLOW

No. Shelvdon is fully cloud-based. You can access it on any web browser on your desktop, tablet, or mobile phone. Customers receive SMS notifications directly on their phone - no app downloads required.

// ZERO INSTALLATION

Yes. Shelvdon is highly configurable. You can define location naming conventions that match your physical storefront layout, whether you use hanging racks, bins, lockers, drawers, or cabinets.

// LOCATION CONFIG

Yes. Shelvdon routes customer text alerts via local gateways, complying with all CASL consent guidelines and carrier delivery standards across Rogers, Bell, and Telus.

// CARRIER COMPLIANT
LIMITED EARLY ACCESS

Clear your shelves in seconds, not days.

Create tickets, track repairs, and automatically notify customers - without replacing your current POS or learning complicated software.

*Note: Automated transactional notifications are currently optimized and supported for US & Canada (+1) locations.

✓ Early adopters receive free beta access.