Shelvdon tracks cylinder rekeying slots and security padlock queues, notifying clients automatically the moment their keys are cut.
Finished lock cylinders, ignition systems, and cut keys get mixed up in generic drawers, delaying customer pickup.
Assign unique lock bins at drop-off. Dispatch instant, automated secure retrieval PIN codes to confirm owner identities.
Four logical stages to clear shelf space and notify customers instantly.
Log cylinder codes or key pinning depths, assign a storage locker slot, and save customer contact details.
Technicians rekey tumbler locks or solder key fobs, marking completion on the central order queue.
Shelvdon dispatches a secure SMS with the locker pickup slot coordinates and a unique pickup PIN.
Pick the keys from the designated slot, verify the secure pickup PIN with the client, and hand over keys.
Find answers to common questions about Shelvdon and how it simplifies your shop workflow.
Shelvdon is a lightweight ticket tracking and customer notification system for repair and service businesses. Create tickets, track repair status, and automatically notify customers when work is ready—all without replacing your existing POS.
No. Shelvdon works alongside your existing POS, cash register, or CRM. Most shops continue using their current system for payments while using Shelvdon for ticket tracking and customer notifications.
Most shops can start using Shelvdon in less than 5 minutes. There is nothing to install and no complicated setup process.
Shelvdon is designed for repair, alteration, cleaning, and restoration businesses that accept customer-owned items and store them for pickup.
Yes. Counter staff, technicians, and managers can all work from the same shared workflow and update ticket statuses in real time.
Yes. Shelvdon works on desktops, tablets, and modern mobile browsers.
No. Customers receive updates by text message. No app downloads are required.
Yes. Shelvdon only sends transactional service updates related to active repair tickets. Customers can opt out at any time, and customer information is never sold or used for marketing.
Shelvdon is currently free during the private beta. Early users will receive advance notice before any paid plans are introduced.
Join the waitlist with your email. We are rolling out access to shops gradually to ensure maximum platform stability and direct support for early adopters.
Create tickets, track repairs, and automatically notify customers—without replacing your current POS or learning complicated software.
*Note: Automated transactional notifications are currently optimized and supported for US & Canada (+1) locations.
You're on the list! We'll contact you as soon as beta access becomes available.
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